Age and kids policy at New Orleans Marriott — what families need to know
New Orleans Marriott welcomes guests of all ages — it is not an adults-only property. Children 17 and under typically stay free when using existing bedding, and the hotel offers family-friendly amenities such as a rooftop pool, family-style dining venues, and cribs upon request.
In this guide
Overview: family-friendly, convention-scale hotel
New Orleans Marriott is a large downtown property at 555 Canal St on the edge of the French Quarter that serves families alongside business and convention guests. The hotel has 1,333 guest rooms and suites across 41 floors and extensive meeting space.
This is not an all-inclusive resort: on-site dining is à la carte and stays do not include meals or drinks by default. The property is smoke-free and provides a 24-hour front desk and concierge service.
- Address: 555 Canal St, New Orleans, LA 70130
- Property size: 1,333 rooms across 41 floors
- Smoke-free property with 24-hour front desk
| Feature | What to expect |
|---|---|
| Family welcome | Families accepted; not adults-only |
| Meal plan | No all-inclusive plan; on-site restaurants are à la carte |
| Parking | Valet parking only (limited availability) |
Check-in, minimum age and room access
Check-in at New Orleans Marriott begins at 4:00 pm and check-out is at 11:00 am. The hotel’s listed minimum age to check in is 21, per Marriott’s official policy.
Some third-party sites list a lower minimum (18), so if you plan for someone under 21 to check in, confirm the requirement with the hotel before arrival or with your booking agent.
- Official check-in time: 4:00 pm
- Official check-out time: 11:00 am
- Minimum age to check in (per Marriott): 21 — verify if another guest will arrive on your behalf
| Policy | Official hotel listing |
|---|---|
| Check-in time | 4:00 pm |
| Check-out time | 11:00 am |
| Minimum age to check in | 21 |
Kids, bedding and crib policy
Marriott booking pages and property listings indicate children 17 and under generally stay free when using existing bedding. The hotel can provide cribs on request; request one in advance to ensure availability.
Room capacity depends on the room type. For example, Club Room and Superior Room, City View list configurations with 1 King Bed or 2 Queen Beds — check your selected room’s maximum occupancy when booking.
- Children 17 and under: typically stay free using existing bedding (per Marriott listings)
- Request cribs from the hotel in advance — do not assume one is automatically in your room
- Confirm maximum occupancy for the chosen room type (e.g., Club Room, Superior Room, City View, Room with 2 Queen Beds)
| Room type (examples) | Beds / occupancy notes |
|---|---|
| Club Room | 1 King Bed or 2 Queen Beds |
| Superior Room, City View | 1 King Bed or 2 Queen Beds (260 sq. ft. / 4 Guests) |
| Room | 1 King Bed or 2 Queen Beds |
Rooftop pool and family facilities
The hotel offers a heated outdoor rooftop pool on the fifth floor with a shallower area and a deeper section; listings note a shallow area around 3 ft and deeper water down to about 8 ft. The pool has an accessible entrance.
Pool hours are listed on third-party sources as daily access from morning to late evening (one listing shows 7:00 am–11:00 pm). There is a pool bar/service listed by some sources, but exact hours vary by listing and weather.
- Location: fifth-floor rooftop pool with accessible entrance
- Pool layout: shallow area (~3 ft) plus deeper area (down to ~8 ft) per property listings
- Reported pool hours: daily (one source lists 7:00 am–11:00 pm) — check current hours on arrival
| Pool detail | Reported info |
|---|---|
| Heated outdoor rooftop pool | Yes (5th floor) |
| Shallow section | Around 3 ft (reported) |
| Deeper section | Down to about 8 ft (reported) |
Rooms, suites and accessibility for families
There are multiple room and suite categories that suit families, including Room (with 2 Queen Beds), Superior Room, City View, and several suite types (Suite, Executive Suite, 1 Bedroom). Confirm bed configuration when booking.
Accessible room options are available (examples include Room (Mobility/, Tub), Room (Mobility/Hearing Access, Roll-In Shwr) and an accessible pool entrance), and the hotel lists an accessible registration desk and public washrooms. Note the main Canal Street entrance may have stairs.
- Family-friendly room choices: Room (2 Queen Beds), Superior Room, City View, Suite
- Accessible rooms: Room (Mobility/Hearing Access, Roll-In Shwr) and others listed on property pages
- Main entrance note: Canal Street main entrance has stairs — check accessible arrival options with the hotel
| Feature | What guests should check |
|---|---|
| Bed configuration | Confirm 1 King vs 2 Queen Beds for family needs |
| Accessible bathroom type | Request roll-in shower or tub configuration if needed |
| Suite space | Consider Suite or Executive Suite for extra living space |
Dining, meal expectations and kids’ meals
New Orleans Marriott has several on-site dining venues: 5Fifty5 Restaurant, 55 Fahrenheit, Canal Street Burger Bar and Canal Street Pantry. These operate as separate à la carte restaurants; rooms do not include meals by default.
Venues offer family-friendly options: Canal Street Burger Bar serves burgers (including an Impossible veggie burger) and Canal Street Pantry provides sandwiches, pastries and pizza. 5Fifty5 serves breakfast and lunch with New Orleans cuisine.
- Not all-inclusive: expect to pay per meal at on-site restaurants
- Kid-friendly spots: Canal Street Burger Bar and Canal Street Pantry for casual family meals
- Restaurant hours and codes vary — check current hours for 5Fifty5, 55 Fahrenheit, Canal Street Burger Bar and Canal Street Pantry
| Venue | Typical offering / hours (reported) |
|---|---|
| 5Fifty5 Restaurant | Breakfast & lunch; New Orleans cuisine |
| Canal Street Burger Bar | Burgers, lunch & dinner; daily 11:00 a.m.–midnight (reported) |
| Canal Street Pantry | Pastries, sandwiches, pizza; early morning–late night (reported) |
Nearby family activities and practical tips
The hotel sits on Canal Street with very short walks to Bourbon Street, Jackson Square, the Mississippi Riverfront and the Canal Street streetcar line. The Sazerac House is only about 250 feet from the hotel.
Family day trips such as swamp tours (Jean Lafitte area), plantation visits (Oak Alley, Whitney) and the Audubon Aquarium are commonly arranged from downtown. Travel times vary; check activity operators for age rules and booking details.
- Walkable to: Bourbon Street (≈5 minutes), Jackson Square (≈10 minutes), Sazerac House (≈250 ft)
- Streetcar access: board the Canal Street streetcar directly outside the hotel
- Common family excursions: Audubon Aquarium, Jean Lafitte swamp tours, Oak Alley/Whitney plantation trips — check operator age and safety rules
| Nearby attraction | Approx. distance / note |
|---|---|
| Bourbon Street | About a 5-minute walk |
| Jackson Square | About a 10-minute walk |
| Audubon Aquarium of the Americas | Around 1 mile (reported) |
